Your username and password: they belong to you!

Your York St John IT credentials - username and password - give you access to a host of useful services. For example, you can use email services and access licensed resources such as software, journal articles and databases that the University has purchased for you.

When we purchase these resources, we often sign a legal contract with the provider stating that access will be given to authorised users only. If users from outside of the institution are given access then we would be breaking the terms of our contract.

Publishers keep a close eye on unusual activity, and if they detect password sharing, then they are within their rights to withdraw access to material to the entire institution.

Keep your username and password safe. Don’t share them with others – and don’t ask people from other institutions to share their details with you. Your obligations to the University are outlined in our Acceptable Use Policy for University ICT Systems.

We provide mechanisms to allow our researchers to get access to the material that they need, for example, by providing free inter-library loans. If researchers obtain material by other routes then it is more difficult for us to know of any gaps in our collections, and any information needs that we can meet in future.

So, help us to help you. We’re always keen to hear feedback about our services and how we can improve, and continue to meet your needs.

See ways to contact us here.